Vadersoft — Limitless Engineering.

Terms of Service

Last updated: January 2025

1. Introduction and Acceptance of Terms

Welcome to Vadersoft ("we," "our," or "us"). These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Vadersoft regarding your access to and use of our software engineering services, platforms, applications, and related services (collectively, the "Services").

By accessing, browsing, or using our Services in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Notice. If you do not agree to these Terms, you must immediately discontinue use of our Services.

These Terms apply to all users of our Services, including without limitation, clients, partners, employees, contractors, and any other individuals or entities that access or use our Services.

2. Definitions

For the purposes of these Terms, the following definitions apply:

• "Services" means all software engineering services, platforms, applications, websites, tools, and related services provided by Vadersoft.
• "Content" means all information, data, text, software, graphics, images, audio, video, and other materials made available through our Services.
• "User Content" means any content, data, or information submitted, uploaded, or transmitted by you through our Services.
• "Intellectual Property" means all patents, copyrights, trademarks, trade secrets, and other intellectual property rights.

3. Description of Services

Vadersoft is a leading global software engineering company providing comprehensive technology solutions and services. Our Services include, but are not limited to:

• Research & Innovation: Advanced research and development services in emerging technologies
• Digital Transformation & Consultancy: Strategic consulting and implementation services for digital transformation initiatives
• Robotics & Automation: Design, development, and deployment of robotic systems and process automation solutions
• Artificial Intelligence Solutions: Machine learning, deep learning, and AI-powered application development
• Hardware Engineering: Embedded systems, IoT devices, and hardware-software integration
• Blockchain Development: Distributed ledger technology, smart contracts, and decentralized applications
• Cloud Computing & Infrastructure: Cloud architecture, deployment, and management services
• Software Development: Custom software development, web applications, mobile applications, and enterprise solutions

We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time, with or without notice. We do not guarantee that our Services will be available at all times or that they will be error-free.

4. User Obligations and Acceptable Use

You agree to use our Services only for lawful purposes and in accordance with these Terms and all applicable laws, regulations, and industry standards, including internationally recognized cybersecurity standards, data protection regulations, and local laws such as Ghana's Cybersecurity Act, 2020 (Act 1038). You agree not to:

• Violate any applicable international, national, or local law or regulation, including but not limited to internationally recognized cybersecurity standards and local regulations such as Ghana's Cybersecurity Act, 2020 (Act 1038)
• Attempt to gain unauthorized access to our Services, systems, networks, or data, or interfere with the security or integrity of our Services
• Transmit any viruses, malware, worms, or other harmful code or materials
• Infringe upon or violate any intellectual property rights, privacy rights, or other rights of Vadersoft or any third party
• Use our Services to engage in any fraudulent, deceptive, or harmful activities
• Reverse engineer, decompile, disassemble, or attempt to extract the source code of our Services
• Use automated systems, bots, or scrapers to access our Services without our express written permission
• Impersonate any person or entity or misrepresent your affiliation with any person or entity

We reserve the right to suspend or terminate your access to our Services immediately, without prior notice, if you violate any of these obligations or engage in any prohibited activities.

5. Intellectual Property Rights

All Content, Services, and materials provided by Vadersoft, including but not limited to software, code, designs, graphics, logos, trademarks, documentation, and all other intellectual property, are the exclusive property of Vadersoft or its licensors and are protected by internationally recognized intellectual property laws, including copyright, trademark, patent, trade secret, and other applicable intellectual property laws worldwide.

Subject to your compliance with these Terms, Vadersoft grants you a limited, non-exclusive, non-transferable, revocable license to access and use our Services solely for your internal business or personal purposes, as applicable. This license does not include any right to:

• Reproduce, distribute, modify, create derivative works, publicly display, or publicly perform any Content or Services
• Use any Content or Services for commercial purposes without our express written consent
• Remove, alter, or obscure any copyright, trademark, or other proprietary notices

With respect to User Content, you retain ownership of any intellectual property rights that you hold in such content. By submitting User Content, you grant Vadersoft a worldwide, royalty-free, perpetual, irrevocable, non-exclusive, sublicensable license to use, reproduce, modify, adapt, publish, translate, distribute, and display such User Content in connection with providing and improving our Services.

You represent and warrant that you own or have the necessary rights, licenses, and permissions to grant the foregoing license and that your User Content does not infringe upon any third-party rights.

6. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Notice, which is incorporated into these Terms by reference. By using our Services, you consent to the collection and use of your information as described in our Privacy Notice.

We comply with globally recognized data protection standards, including the European Union's General Data Protection Regulation (GDPR), internationally accepted privacy principles, and applicable local data protection laws, including Ghana's Data Protection Act, 2012 (Act 843). We implement industry-standard security measures to protect your data. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Service Level Agreements and Warranties

Our Services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance, to the maximum extent permitted by applicable international and local laws.

We do not warrant that:

• Our Services will be uninterrupted, timely, secure, or error-free
• The results obtained from using our Services will be accurate, reliable, or meet your requirements
• Any defects or errors in our Services will be corrected

Some jurisdictions do not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. In such cases, our liability will be limited to the maximum extent permitted by law.

8. Limitation of Liability

To the maximum extent permitted by applicable international and local laws, Vadersoft, its affiliates, officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, revenue, data, use, goodwill, or other intangible losses
• Damages resulting from your use or inability to use our Services
• Damages resulting from unauthorized access to or alteration of your data or transmissions
• Damages resulting from third-party conduct or content

Our total liability to you for all claims arising from or related to the use of our Services shall not exceed the greater of (a) the amount you paid to Vadersoft for the specific Service giving rise to the claim in the twelve (12) months preceding the claim, or (b) one hundred United States Dollars (USD $100).

9. Indemnification

You agree to indemnify, defend, and hold harmless Vadersoft, its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from: (a) your use of or access to our Services; (b) your violation of these Terms; (c) your violation of any third-party right, including without limitation any intellectual property right, privacy right, or other right; or (d) any claim that your User Content caused damage to a third party.

10. Termination

We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason, including but not limited to breach of these Terms.

Upon termination, your right to use our Services will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive termination, including without limitation ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

You may terminate your use of our Services at any time by discontinuing use and, if applicable, canceling any subscriptions or service agreements in accordance with the terms of such agreements.

11. Modifications to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least thirty (30) days' notice prior to any new terms taking effect by posting the updated Terms on our website and updating the "Last updated" date.

What constitutes a material change will be determined at our sole discretion. Your continued use of our Services after any such modifications constitutes your acceptance of the new Terms. If you do not agree to the modified Terms, you must stop using our Services.

12. Governing Law and Jurisdiction

While we operate in accordance with internationally recognized legal standards, best practices, and global industry standards, these Terms shall be governed by and construed in accordance with the laws of the Republic of Ghana, without regard to its conflict of law provisions.

Any disputes, controversies, or claims arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, shall be subject to the exclusive jurisdiction of the courts of Ghana. You hereby consent to the personal jurisdiction of such courts and waive any objection to the venue of any such proceeding in such courts.

Notwithstanding the foregoing, we reserve the right to seek injunctive relief or other equitable remedies in any court of competent jurisdiction to protect our intellectual property rights or to prevent irreparable harm.

13. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect, and the invalid, illegal, or unenforceable provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable.

14. Entire Agreement

These Terms, together with our Privacy Notice and any other legal notices or agreements published by us on our Services, constitute the entire agreement between you and Vadersoft concerning your use of our Services and supersede all prior or contemporaneous communications, proposals, and agreements, whether oral or written, between you and Vadersoft.

15. Contact Information

If you have any questions, concerns, or requests regarding these Terms of Service, please contact us at:

Email: legal@vadersoft.com

Address: Vadersoft, Ghana, Africa

Privacy Notice

Last updated: January 2025

1. Introduction

Vadersoft ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Notice explains how we collect, use, disclose, and safeguard your information when you use our software engineering services, platforms, applications, and related services (collectively, the "Services").

This Privacy Notice is designed to comply with globally recognized data protection standards and applicable data protection laws, including the European Union's General Data Protection Regulation (GDPR), internationally accepted privacy principles, and other relevant privacy regulations. We also comply with local data protection laws, including Ghana's Data Protection Act, 2012 (Act 843), where applicable. By using our Services, you acknowledge that you have read and understood this Privacy Notice and agree to the collection and use of your information as described herein.

We may update this Privacy Notice from time to time. We will notify you of any material changes by posting the new Privacy Notice on our website and updating the "Last updated" date. Your continued use of our Services after such modifications constitutes your acknowledgment of the modified Privacy Notice.

2. Information We Collect

We collect information that you provide directly to us, information that is automatically collected when you use our Services, and information we obtain from third-party sources. The types of information we collect include:

2.1 Personal Information

Personal information that you voluntarily provide to us, including:

• Contact Information: Name, email address, postal address, phone number, and company affiliation
• Account Information: Username, password, account preferences, and profile information
• Payment Information: Billing address, payment card details, and transaction history (processed through secure third-party payment processors)
• Project Information: Project requirements, specifications, technical documentation, and related communications
• Communication Records: Correspondence, emails, chat logs, and other communications with our team

2.2 Automatically Collected Information

Information automatically collected when you access or use our Services, including:

• Device Information: IP address, browser type and version, operating system, device identifiers, and mobile network information
• Usage Information: Pages visited, features used, time spent on pages, clickstream data, and navigation patterns
• Log Data: Server logs, error logs, and system performance data
• Location Information: General geographic location derived from IP address (with your consent where required)

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, pixel tags, and similar tracking technologies to collect information about your interactions with our Services. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Analyze how you use our Services
• Provide personalized content and advertisements
• Improve security and prevent fraud

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Services.

2.4 Information from Third Parties

We may receive information about you from third-party sources, such as business partners, service providers, social media platforms (when you connect your social media accounts), and publicly available sources, in accordance with applicable law.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Service Delivery: To provide, maintain, and improve our Services, process transactions, and fulfill your requests
• Communication: To communicate with you about your account, projects, services, updates, and promotional materials (with your consent where required)
• Customer Support: To respond to your inquiries, provide technical support, and resolve issues
• Analytics and Improvement: To analyze usage patterns, conduct research, and improve our Services, products, and user experience
• Security: To protect the security and integrity of our Services, prevent fraud, unauthorized access, and other illegal activities
• Legal Compliance: To comply with applicable laws, regulations, legal processes, and governmental requests
• Business Operations: To manage our business operations, conduct audits, and enforce our Terms of Service
• Marketing: To send you marketing communications, newsletters, and promotional materials (with your consent and ability to opt-out)

We process your personal information based on the following legal bases, in accordance with globally accepted data protection principles, including those established under the General Data Protection Regulation (GDPR) and other internationally recognized standards, as well as applicable local laws such as Ghana's Data Protection Act, 2012 (Act 843):

• Your consent
• Performance of a contract with you
• Compliance with legal obligations
• Protection of vital interests
• Legitimate business interests

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who perform services on our behalf, such as cloud hosting, payment processing, analytics, customer support, and email delivery, subject to strict confidentiality obligations
• Business Partners: With business partners, contractors, and collaborators when necessary to provide our Services, subject to appropriate agreements
• Legal Requirements: When required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety, or that of our users or others
• Business Transfers: In connection with any merger, acquisition, reorganization, sale of assets, or bankruptcy, where your information may be transferred as part of the transaction
• With Your Consent: When you have provided explicit consent for us to share your information

We require all third parties to respect the security of your personal information and to treat it in accordance with applicable law. We do not allow our third-party service providers to use your personal information for their own purposes and only permit them to process your personal information for specified purposes and in accordance with our instructions.

5. International Data Transfers

As a global software engineering company, we may transfer your personal information to countries outside of Ghana, including countries that may not have the same data protection laws as Ghana. When we transfer your information internationally, we take appropriate measures to ensure that your information receives an adequate level of protection, including:

• Implementing appropriate contractual safeguards and data protection agreements
• Ensuring that recipients are bound by similar data protection obligations
• Complying with applicable data protection laws and regulations

By using our Services, you consent to the transfer of your information to countries outside of Ghana as described in this Privacy Notice.

6. Data Security

We implement comprehensive technical, administrative, and physical security measures designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Our security measures include, but are not limited to:

• Encryption of data in transit and at rest using industry-standard encryption protocols
• Access controls and authentication mechanisms to restrict access to personal information
• Regular security assessments, vulnerability testing, and penetration testing
• Employee training on data protection and security best practices
• Secure data centers and infrastructure with physical security controls
• Incident response procedures and breach notification protocols

Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:

• To provide and maintain our Services
• To comply with legal obligations, resolve disputes, and enforce our agreements
• For legitimate business purposes, such as analytics and service improvement

The retention period for different types of information may vary based on:

• The nature of the information and the purpose for which it was collected
• Legal and regulatory requirements
• The potential risk of harm from unauthorized use or disclosure

When personal information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies and applicable law.

8. Your Rights and Choices

Under globally recognized data protection standards, including the European Union's General Data Protection Regulation (GDPR), internationally accepted privacy principles, and applicable local data protection laws (including Ghana's Data Protection Act, 2012 (Act 843)), you have certain rights regarding your personal information. These rights may include:

• Right of Access: You have the right to request access to and receive a copy of your personal information that we hold
• Right to Rectification: You have the right to request correction of inaccurate or incomplete personal information
• Right to Erasure: You have the right to request deletion of your personal information under certain circumstances
• Right to Object: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing
• Right to Restrict Processing: You have the right to request restriction of processing of your personal information under certain circumstances
• Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller
• Right to Withdraw Consent: Where processing is based on consent, you have the right to withdraw your consent at any time

To exercise any of these rights, please contact us using the contact information provided in Section 12 below. We will respond to your request within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before processing your request.

You also have the right to lodge a complaint with the relevant data protection authority if you believe that we have not adequately addressed your concerns regarding the processing of your personal information.

9. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information promptly. If you believe we have collected information from a child, please contact us immediately.

10. Third-Party Links and Services

Our Services may contain links to third-party websites, applications, or services that are not owned or controlled by Vadersoft. We are not responsible for the privacy practices or content of such third-party services.

We encourage you to review the privacy policies of any third-party services you access through our Services. This Privacy Notice applies only to information collected by Vadersoft through our Services.

11. Changes to This Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated Privacy Notice on our website
• Updating the "Last updated" date at the top of this Privacy Notice
• Sending you an email notification (for material changes)

Your continued use of our Services after any changes to this Privacy Notice constitutes your acceptance of the updated Privacy Notice. We encourage you to review this Privacy Notice periodically to stay informed about how we collect, use, and protect your information.

12. Governing Law and Jurisdiction

While we adhere to globally recognized data protection standards, including the General Data Protection Regulation (GDPR) and other internationally accepted privacy principles, this Privacy Notice shall be governed by and construed in accordance with the laws of the Republic of Ghana, including Ghana's Data Protection Act, 2012 (Act 843), without regard to its conflict of law provisions.

Any disputes arising out of or relating to this Privacy Notice or our processing of your personal information shall be subject to the exclusive jurisdiction of the courts of Ghana. You hereby consent to the personal jurisdiction of such courts and waive any objection to the venue of any such proceeding in such courts.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Notice or our data practices, or if you wish to exercise your rights regarding your personal information, please contact us at:

Email: privacy@vadersoft.com

Data Protection Officer: dpo@vadersoft.com

Address: Vadersoft, Ghana, Africa

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Terms of Service

1. Introduction and Acceptance of Terms

2. Definitions

3. Description of Services

4. User Obligations and Acceptable Use

5. Intellectual Property Rights

6. Privacy and Data Protection

7. Service Level Agreements and Warranties

8. Limitation of Liability

9. Indemnification

10. Termination

11. Modifications to Terms

12. Governing Law and Jurisdiction

13. Severability

14. Entire Agreement

15. Contact Information

Privacy Notice

1. Introduction

2. Information We Collect

2.1 Personal Information

2.2 Automatically Collected Information

2.3 Cookies and Tracking Technologies

2.4 Information from Third Parties

3. How We Use Your Information

4. Information Sharing and Disclosure

5. International Data Transfers

6. Data Security

7. Data Retention

8. Your Rights and Choices

9. Children's Privacy

10. Third-Party Links and Services

11. Changes to This Privacy Notice

12. Governing Law and Jurisdiction

13. Contact Information